Customer Portal

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Technical Support

Open a Jira ticket fast. See what to prepare (serial, firmware, fault code).

Product Registration

Register your drive in minutes. Prepare serial number and purchase details.

Product Selector

Find the right model for your voltage, power, and application constraints.

User Guide

Always access the latest guides: online version + PDF download.

Firmware Downloads

Get the latest firmware. Partners can access legacy versions.

Release Notes

See what changed by firmware version. Filter and search updates.

DOCUMENTATION LIBRARY:

Documentation Hub

Central library: datasheets, technical notes, troubleshooting, and more

Datasheets

Quick specs by model and voltage. Always current, easy to download.

Application Notes

Proven implementation guides with tags (HVAC, pumping) + related files.

Certifications

Find CE/UL/CSA/CE/EMC evidence per product family and model.

Troubleshooting / Technical Notes

Diagnostics, known behaviors, best practices, and fixes—searchable.

Consulting & Engineering Specs

Specification language, consulting-ready documentation.

UPDATES & COMPATIBILITY:

Feature Compatibility

Check which features exist in which firmware—by product.

Protocol Tables

Download Modbus, BACnet, EtherNet/IP files

All Updates

One place for release notes, downloads, protocol tables, and compatibility